Data Recovery Process

Each data loss situation is unique; because of this we are constantly researching and developing new proprietary hardware and software that will allow us to offer a recovery solution for all data loss situations.

Regardless of how bad the problem may seem or how many people have told you nothing can be done, there is a good chance we can help! Core Data Solution’s Engineers consistently recover data that other recovery labs had determined unrecoverable.

 

Our engineers have the expertise to recover data from all situations:

 

  • Hard drive makes clicking/knocking sound, not detected by BIOS
  • Unable to boot computer
  • Hard Drive will not power on at all
  • Spindle Motor Seizure
  • Fire, water and other liquid damage
  • Corrupted partition
  • Accidental deletion of data
  • Accidental partitioning or reformatting
  • Hard disk is unable to be accessed
  • Virus Problems
  • Inaccessible/hidden drives and partitions
  • Damaged controller board (burnt components, electrical damage)

 

Our Data Recovery Process

 

    1. Consultation

  • Free phone consultation to determine type of data loss data loss and provide the most cost effective solution and pricing options
  • Review pricing options including, evaluation fee and price range for data recovery service
  • Help you chose an appropriate service level based on the consultation
  • Upon receipt of the signed service agreement, Core Data Engineers begin the actual recovery diagnostics

    2. Diagnostics

  • Analyze media damage to determine condition of data
  • Report on recoverable data typically within 12-48 hours depending on service level selected
  • Provide quote with a guaranteed fixed price for data recovery service

 

    3. Data Recovery

  • Engineers perform repairs and recovery using of data using proprietary hardware, software and tools all developed at the Innovation Place research park
  • Follow your recovery progress online in real-time using our customer portal. Track progress, monitor status updates and communicate with recovery service professionals and engineers regarding the details of your recovery

      4. Post-Recovery

    • We deliver all recovered data to you on the media of your choice (external hard drive, FTP, CD, DVD, HTTPS, etc.)
    • Return recovered data within time requested and based on service level selected by you
    • Provide simple instructions on how to access and re-install recovered data
    • Professional customer service and technical support staff available to help you access and re-install recovered data
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