Data Recovery Process
Each data loss situation is unique; because of this we are constantly researching and developing new proprietary hardware and software that will allow us to offer a recovery solution for all data loss situations.
Regardless of how bad the problem may seem or how many people have told you nothing can be done, there is a good chance we can help! Core Data Solution’s Engineers consistently recover data that other recovery labs had determined unrecoverable.
Our engineers have the expertise to recover data from all situations:
- Hard drive makes clicking/knocking sound, not detected by BIOS
- Unable to boot computer
- Hard Drive will not power on at all
- Spindle Motor Seizure
- Fire, water and other liquid damage
- Corrupted partition
- Accidental deletion of data
- Accidental partitioning or reformatting
- Hard disk is unable to be accessed
- Virus Problems
- Inaccessible/hidden drives and partitions
- Damaged controller board (burnt components, electrical damage)
Our Data Recovery Process
1. Consultation
- Free phone consultation to determine type of data loss data loss and provide the most cost effective solution and pricing options
- Review pricing options including, evaluation fee and price range for data recovery service
- Help you chose an appropriate service level based on the consultation
- Upon receipt of the signed service agreement, Core Data Engineers begin the actual recovery diagnostics
2. Diagnostics
- Analyze media damage to determine condition of data
- Report on recoverable data typically within 12-48 hours depending on service level selected
- Provide quote with a guaranteed fixed price for data recovery service
3. Data Recovery
- Engineers perform repairs and recovery using of data using proprietary hardware, software and tools all developed at the Innovation Place research park
- Follow your recovery progress online in real-time using our customer portal. Track progress, monitor status updates and communicate with recovery service professionals and engineers regarding the details of your recovery
4. Post-Recovery
- We deliver all recovered data to you on the media of your choice (external hard drive, FTP, CD, DVD, HTTPS, etc.)
- Return recovered data within time requested and based on service level selected by you
- Provide simple instructions on how to access and re-install recovered data
- Professional customer service and technical support staff available to help you access and re-install recovered data
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