Service Level |
Turnaround |
Description |
| EMERGENCY* |
24/7 Weekend & Holidays Service | Senior recovery engineers assigned to your media. Frequent updates from a data recovery specialist. Media kept in individual Safe Storage until recovery complete. Overnight secure guaranteed return shipping. Complete file listing of recovered data with file conditions is emailed to you for approval. |
| PRIORITY |
2-3 Business Days | Express shipping to and from our data recovery lab. Frequent updates from a data recovery specialist. Senior recovery engineer assigned to your media and worked on in priority sequence during normal business hours. Media kept in individual Safe Storage until recovery complete. Complete file listing of recovered data with file conditions is emailed to you for approval. |
| STANDARD |
3-5 Business Days | Express shipping to and from recovery lab. Media kept in individual Safe Storage until recovery complete. Direct contact available with Core Data representative during regular business hours. Complete file listing of recovered data with file conditions is emailed to you for approval. |
Core Data's 24/7 Weekend & Holidays Service: Tech onsite 24/7 ready to accept delivery of your media (afterhours, weekends, holidays). Includes updates on demand and direct, 24hr contact with a recovery advisor.
EVALUATION FEE
Standard $79.99
Priority $129.99
Emergency $350.00